Rely on your BMW service partner to maintain confidence on the road.

 

Thanks to our personalized offers and Relax. We care. Philosophy, we guarantee that your BMW will always receive the necessary maintenance and repairs. You can feel safe.

 

✔Proactively

✔Quality and knowledge

✔Extensive service network

✔Original BMW parts

✔Comprehensive service offer

Our service promise to you.

With BMW Proactive Care, you receive proactive support in every situation. Regardless of whether there is an error message in the vehicle, another service visit has arrived, a breakdown has occurred, or an accident has occurred. We offer a flawless solution for your BMW. Stay calm and enjoy the benefits provided by BMW service with Proactive Care.

Communication.

Communication.

We will proactively contact you either via the My BMW app, email, or by sending a notification directly to your vehicle. In urgent cases, we will call you.

Service visits.

Service visits.

Choose the most convenient time for your service visit from the recommended offers and book it online. By using online registration, we collect essential information in advance. This way, your time is saved and BMW's characteristic sense of comfort is ensured.

Digital service.

Digital service.

Is your BMW available at our service center? We will inform you with personalized service videos to enhance your experience. If you have any questions, just contact us using the chat feature, and then conveniently make the payment online.

Required Proactive Care.

  • An active BMW ConnectedDrive account for your BMW
  • A vehicle linked to your BMW ID either in the My BMW app or on the My BMW portal
  • Your personal data specified in your BMW ID, including your current phone number, email address, and preferred BMW service partners

Please agree to our privacy policy and consent to receive notifications from BMW AG or your BMW service partner. To ensure even more effective interaction, enable self-delivery notifications in the My BMW app.

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Frequently Ask Questions

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(*) Privalomi duomenys